With the Sundream 2 you you will experience lifelong memories with your loved ones, whether basking in the sun or staying out of the rain.
- Smart remote controlled electric roof
- Designed, developed, and tested in Norway for the most demanding weather conditions.
- Only 3-5 hours to assemble.
- Maintenance-free construction using powder-coated aluminum for enduring beauty.
- Year-round durability and weather resistance for reliable outdoor enjoyment.
- New robust weather protected motor
- Up to 25% stronger roof
- Up to 40% stronger construction
- RainLUX 2β’οΈ: Our world-leading rain-resistant system redesigned
- New snapFITβ’οΈ system; fit any accessory within minutes
Β Β Β Β Β Β Β Β Β Technical drawings Sundream
Β Β Β Β Β Β Β Β Β Technical drawingsΒ Pergola
Β Β Β Β Β Β Β Β Β Snow Load & Wind Load
Β Β Β Β Β Β Β Β Β Weight CalculationΒ Β Β Β Β Β Β
Standard Assembly Within 4-6 hrs!Β
When developing the PERGOLUXΒ models,Β the focus was on extremely simple assembly of these DIY kits which our customers canΒ installΒ themselves.Β
The PERGOLUX mounting system isΒ thoughtfully developed and includes innovative "click & fit" solutions that makes theΒ models and accessories very easy to install.Β
NoΒ mounting / installation experience is necessary to assemble aΒ PERGOLUX product.Β
TheΒ PERGOLUX Web App helps you every step of the way, including simple photos andΒ a video-guide.Β
Shipping is free for each pergola purchase to all Metro and most Regional areas on Mainland Australia. A delivery team will schedule an appointment and then unload your PERGOLUX boxes directly to your front door within 5-15 days after shipping. No forklift required.Β
While we strive for fairness and customer satisfaction, if you find that your claim falls outside the scope of our written warranty, we encourage you to contact us regardless; we're committed to assisting you and finding mutually beneficial solutions.
Layered Warranty Details
Your Pergola comes with different levels of warranty coverage to ensure long-term satisfaction:
- 10-Year Coverage: Applies to the primary structure of the Pergola (such as columns, base plate, beams)
- 5-Year Coverage: Reserved for mobile elements like opening and closing mechanisms. (such as screws, Louvers, Hand crank and mechanism)
- 2-Year Coverage: Pertains to accessories and electrical components.
Activation and Eligibility
To validate your warranty, please register the product within 30 days of its receipt. Registration can be done via email to customerservice@pergolux.au, and must include a copy of the purchase receipt/proof of purchase.
Warranty Scope
This warranty is exclusively for the original buyer and is non-transferable. It covers only the amount you paid for the product and is valid only in Australia. PERGOLUX PTY LTD reserves the right to either provide a financial reimbursement capped at the original purchase price or supply a replacement product or component parts, which the customer will be responsible for installing.
Exclusions and Limitations
This tiered warranty will NOT cover:
- Environmental or Act-of-God damage: i.e., sun fading, salt, extreme weather, natural disasters, or vandalism.
- Customer-induced damage: i.e., misuse, modifications, or any non-compliant load on the Pergola structure.
- Installation errors: i.e., not following the provided installation guide correctly.
- Mismanagement by third parties: i.e., incorrect storage, maintenance, or installation.
- Surface or foundational issues: i.e., damage from unstable surfaces like shifting concrete slabs.
- Late installations: i.e., structure installed more than one year after the purchase date.
- Motors, lighting, and electrical components (covered separately for 2 years).
- Poor assembly due to ignoring installation guidelines.
- Structural damage caused by the location where the product is installed.
- Additional costs such as disassembly, storage, and shipping.
Accessories and Add-ons
Electrical accessories like motors, lights, and heaters are warranted for a 2-year period if bought alongside a Pergola product.
Additional Terms
Warranty benefits may be put on hold if any financial obligations toward PERGOLUX PTY LTD remains unfulfilled.
Filing a Claim
For warranty claims, send an email to customerservice@pergolux.au within 30 days of identifying the defect. Include all essential details and proofs like invoices and photographs for evaluation. Upon approval, the company reserves the right to send replacement parts or refund the item within 30 days.
Note
This written warranty supersedes any previous warranties and agreements. The company won't be liable for any other replacements or operational losses.
REBUILT FOR STRENGTH
Up to 40% Stronger!
After 13 months of design, development and rigorous testing, we are proud to present a resilient and innovative design.
Series 2 not only showcases a more sophisticated look, but also has the strength to handle more weight per ftΒ².
With our high grade aluminum, your pergola will be able to withstand any weather; rain, sun, wind, or snow.
NEW: RainLUX 2β’οΈ
Simply Never Leaks.
Advanced Rubber Sealing: Ensures exceptional water tightness.
Storm-Proof Design: Stands strong against heavy rain and winds.
Anti-Leak Gutters: Keeps smooth water flow and the interior dry.
Inspired by LEGO and IKEA
Assembly So Smooth, Youβll Wish it Lasted Longer!
Mounting your Pergola is as easy as 1 - 2 - 3!
Donβt believe us? Check out this review from a customer who said it was like building with Legos with his grandson - completed in less than 4 hours!
WE MAKE THE DREAM POSSIBLE
Join more than 25,000+ Happy Customers.
The choice is always yours. Thereβs a reason why weβre the number #1 standardized pergola brand in the world. Especially when it comes to standardised aluminum pergolas.