Yes.

All Pergolux pergola systems have been certified by a qualified and practicing structural engineer registered in Australia.

They meet all relevant Australian Standards:

• - AS/NZS 1170 – Structural Design Actions
• - AS 4100 (Steel Structures) and/or AS 1720 (Timber Structures), as applicable
• - AS/NZS 1664 – Aluminium Structures (where applicable)
• - National Construction Code (NCC) compliance
  

In most cases, Pergolux Pergolas do not require planning permission, but requirements can vary depending on state, property type, size, and location. Some councils may classify a pergola as a temporary outdoor structure, while others may request formal approval.

It is always recommended to check with the local council to confirm what applies to your property.

For customers who require documentation or assistance with the approval process, Pergolux provides supporting information on request. For further guidance, contact the Pergolux team via live chat, email, or phone 7 days a week.

When Pergolux Pergolas are in stock, orders are dispatched within 1–2 business days for fast shipping. Delivery times may vary depending on stock availability in each region across Australia.

The most up-to-date delivery information is displayed on the product page directly below the price.

For confirmation of stock availability or an estimated delivery date, customers can use the live chat on the Pergolux website or email customerservice@pergolux.au
. Pergolux offers Australia-wide delivery to ensure pergolas arrive quickly and securely.

Delivery of Pergolux Pergolas is free for orders over $1,000 in Metro areas and most of Regional Australia. Some remote areas and islands may incur a freight charge if direct delivery is not available.

If unsure whether a location qualifies for free delivery, customers can contact the Pergolux team via live chat or email at customerservice@pergolux.au
.

For details on estimated delivery times and Australia-wide shipping options, see the information on each product page.

Pergolux Pergolas are delivered by trusted logistics partners across Australia. Customers will be contacted in advance to arrange a delivery date and again 1–2 hours before arrival.

Pergolas arrive in packaged pallets, with each package weighing approximately 45–55 kg. It is important to confirm a delivery date when someone can be present to assist with unloading and support the driver.

For additional guidance on delivery procedures or special requests, customers can contact Pergolux via live chat, email, or phone.

Absolutely not! Every PERGOLUX pergola kit comes with a detailed installation guide, making it easy to assemble your pergola yourself. We recommend having two people for the installation to help steady the frame pieces as they click together.

If you prefer not to assemble it on your own, you can contact our customer service team for recommendations on qualified pergola installers near you.

Pergolux pergolas come as premium DIY kits, engineered for quick and easy self-assembly with clear step-by-step instructions. Many of our customers build their Pergolux pergola in just a few hours.

Prefer professional installation?

Pergolux can connect you with trusted local installers.

Chat with our team today to learn more.